We went to pick up a registered envelope today at the post office. My husband had to sign for it. This is, of course, a very busy time of year for the post office and there was a line of people with packages. However, as soon as we walked in, a postal worker saw the card in his hand and asked if picking up the envelope was the only thing he had to do (besides mail a few letters.) The worker immediately took us to a side counter and he went to the back, got the envelope, my husband signed for it and the worker took our letters to place in the appropriate slots.
Why were we flabbergasted? This never would have happened at our old post office in Connecticut. There, they usually have two windows open until the line gets long, then they close one! They take their time doing anything and the attitude is not conducive to "service with a smile."
Nevertheless, the happy experience at the post office started the day off just fine. Funny how something so simple can create a nice aura which lasted the entire day!